FAQ - Maircare

What service is best suited for me given my hair density, colour, pain threshold and budget?

If you're unsure of which service suits your current hair growth and future goals, perhaps take our MAIR Care Inc. Quiz to help you select which service is best suited for you!

However, your medical esthetician is always available to help you decide by discussing during your FREE consultation.

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Take the quiz

What methods of payment do you accept?

The methods of payment that MAIR Care Inc. accepts are:

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cash
email bank transfer
credit card*
debit card *
gift certificates

*Payments made through Square device

How do I prepare for my upcoming appointment?

The following is a quick checklist:

Shower the day of your appointment.
Wear loose clothing or bring some to wear after your service.
Take your choice of pain killers at least 1 hour before your appointment if you're concerned about pain.
If taking topical numbing creams (like MLA), please apply 1 hour before and cover with saran wrap to help numb the area. If performing larger areas, please bring your topical creams and apply as needed throughout the service.
Prepare to have uninterrupted service so you can be in and out. For longer appointments (like FULL BODY treatments), please ensure you've had something to eat and drink before your appointment as some services can be up to 3 hours long!
Ask as many questions as you like. No question is too obscure or silly.

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When should I book my next appiontment?

Its highly recommended to secure your next appointment after you've just completed your service in order to avoid disappointment. These future appointments can always be rescheduled if something comes up.

We only ask for 24 hours notice as a courtesy. Don't worry, you will not be charged a cancellation fee as we fully understand life gets in the way.

Can I book a same day, last minute appointment?

If I have availability, I will do my best to squeeze clients in last minute but it's ideal to make appointments even a few days in advance or at best, at your last appointment.

There is always flexibility and if that appointment needs to be rescheduled, then it is usually easier than finding a suitable window for the service at a day or hours notice.

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What is the best way to contact MAIR Care Inc.?

Use the booking page to schedule an appointment or ask a question are excellent ways to contact us. However, after completing your first appointment, we will have your contact information and you are free to text us to schedule your next appointment or ask us a question.

For those not yet in our system, we do ask that you complete the booking page so that we have your contact information on file.

What service is best suited for me given my hair density, colour, pain threshold and budget?

If you're unsure of which service suits your current hair growth and future goals, perhaps take our MAIR Care Inc. Quiz to help you select which service is best suited for you!

However, your medical esthetician is always available to help you decide by discussing during your FREE consultation.

‍

Take the quiz

How long does my hair have to be before receiving a wax service?

In order to be ready for your next wax treatment, the hair should be 1/4 - 1/2 inch of an inch in length. If you are shaving, you should stop at least 3 weeks before a waxing service.

No two people are not created equal, so each individuals' hair grows at different rates. Some even come in as early as 3 weeks!

Will waxing make the hair grow back thicker?

Waxing does not make the hair grow back faster or more coarse and neither does shaving (this has been scientifically proven); however, with ongoing, regular waxing services, you will notice that the hair will come in finer and less dense and may also experience easier services!

I'm concerned about some medication that I'm taking or health issues that might affect my ability to get waxed. what should I do?

You should ALWAYS update your esthetician about any new medication you are taking. You should also disclose any health conditions that your Esthetician should be aware of. This preliminary discussion should always take place before the start of every service.

If you are taking or have taken any of these medications within the past three months, advise your esthetician before scheduling an appointment:

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Accutane (Acne medication)
Adapalene (Acne medication)
Alustra (Retin A)
Antibiotics
Avage (Tazorac – Acne medication)
Avita (type of Retin A)
Clindamycin
Differin (Acne medication)
Doxycycline
Erythromycin
Isotretinoin (like Accutane)
Madifloxicine
Metronidazole
Minocycline
Renova (Retin A)
Tazarac (Acne medication)
Tazarotene (like Tazorac)
Tetracycline
Tretinoin (like Retin A)

These medications may cause the skin to thin or to be extra sensitive to waxing. Thin, sensitive skin can lift with the wax. If you have taken Accutane within the last year it is not advised to wax for one year after you have stopped taking this medication.

If you are currently using any of the following products, they can cause the skin to be overly sensitive. Please inform me prior to your appointment.

Other Acne medications not listed above
Alpha Hydroxy Acids (Glycolic, Lactic)
Topical Antibiotics
Retinol
Salicylic Acid
Exfoliants/Laser Peels/Microdermabrasion

If you are taking a medication or using a product that has changed your skin in any way, and you are unsure about the safety of waxing, please talk to your doctor first.

When is the best time to be waxed again?

The best time to get waxed is approximately 4 - 5 weeks from your last wax treatment or 3 - 4 weeks from your last shaving session.

If you're ready to book your next appointment, then you can head over to the booking page to book now!

What kinds of reactions will I get after waxing and how do I treat them?

Almost all NEW clients experience some form of reaction from waxing. This can be in the form of redness, soreness, bleeding, bumps, pustules (pimples), etc. Its not uncommon as your hair has never been removed before so reactions can be expected from the first few services.

However, in order to mitigate the reactions, you should keep your skin clean and dry by avoiding exercise, pools/hot tubs and sex for the first 24 hours. You should also wear loose clothing to avoid chaffing and friction on the skin. That said, some people are just prone to ingrown hairs, usually as a result of their hair type (thick, coarse, curly hair) or skin that is just prone to ingrown hair.

Maintain good hygiene and exfoliate every day (all clients get an exfoliating glove at their first visit at MAIR Care Inc.) and that will will mitigate the ingrown hairs as best as possible.

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Is it true you are sometimes put into obscure positions that are like yoga poses?

This is true--it's par for the course! In order to perform a proper wax, the skin must be tight and taught. Many areas of the body has very loose flapping skin, therefore will be pulled and stretched and you will be put into many positions that would make it ideal to reach the difficult areas.

If you are planning on getting a FULL Brozilian, I would recommend practicing your downward dog! You will not be put into this position for too long as all efforts will be made to ensure these areas are done quickly but thoroughly.

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I'm worried about smelling. Should I shower immediately before a wax treatement?

Waxing is best performed on clean skin; however, that doesn't mean you need to shower immediately before your service as you may wash away the natural oils that help protect the skin during wax treatments.

Depending on the service, you can shower as you do in the morning and then come in for your service after work. If you do take a shower immediately before your service, just remember not to use any lotions, creams or oils as it hinders the wax's ability to adhere to the skin, making the service very challenging.

However, I highly encourage my clients to always maintain good hygiene habits in the shower and bathroom to make the waxing services pleasant for everyone.

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What areas do you perform wax treatments most often?

Definitely the Male Brozilians are the most popular as there are not too many locations that actually offer this service or know how to perform it with ease. It's always a good idea to leave these delicate areas to estheticians who are both highly experienced, as well as, confident performing this service. When this service is being performed by an inexperienced or unconfident esthetician. Both the esthetician and client are uneasy, the service is often rushed, leaving stray hairs and incomplete services, not to mention the risk of rips and tears because of nervous hands--OUCH!

Also, Buttocks, Chest, Shoulders and Back are very common services, which are done individually or bundled together; however, many of my clients take advantage of the FULL BODY wax service as there are cost savings paying one price to complete EVERYTHING!

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What service is best suited for me given my hair density, colour, pain threshold and budget?

If you're unsure of which service suits your current hair growth and future goals, perhaps take our MAIR Care Inc. Quiz to help you select which service is best suited for you!

However, your medical esthetician is always available to help you decide by discussing during your FREE consultation.

‍

Take the quiz

What laser equipment does MAIR Care Inc. use?

MAIR Care Inc. uses SharpLight’s innovative and safe med-aesthetic Formax system, which offer excellent, lasting hair reduction/removal results with minimum discomfort in a relatively small number of treatment sessions. More specifically, SharpLight’s advanced technologies, based on pulsed light or photoepilation, enable personalized, precise treatments that achieve effective, permanent results.

Using these technologies, the hair reduction is achieved when the energy is trans-formed to heat in the active growth follicles, coagulating the follicle and limiting re-growth. The technologies’ high heat power delivers noticeable results in less time – and these results are targeted so as to protect the surrounding skin.

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Do you offer discounts?

There are additional discounts when purchasing 3 session bundles (15% discount) and 6 session bundles (25% discount).

What kind of equipment do you use?

MAIR Care Inc. uses the lastest in laser treatment technology from SharpLight. The equipment is superior to the cheap Chinese made machines, so it's highly recommended that clients thoroughly research the equipment other clinics use to perform their services. Cheaper machines can cost most for the overall service if the efficacy is subpar, which may require more treatments than premium laser equipment.

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The following are some of the main advantages that SharpLight’s hair reduction treatments offer:

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Permanent results are achieved.
Treatments are non-invasive, reliable and relatively painless.
The five pulse duration options allow for precise, flexible and safe treatments.
The high power heat applied ensures maximum effectiveness and enables results to be achieved in a relatively small number of treatment sessions.
Treatments have been proven successful for thousands of satisfied clients.

Does your SharpLight equipment perform any other laser treatments?

SharpLight can also be used for skin rejuvenation--skin tightening, pigment reduction (old age spots), some instances of treating mild acne and uneven skin discoloration.

Is laser hair removal painful?

If anyone tells you that it's "pain-free" then you need to verify the quality of service that you're getting! The laser treatment targets the hair root and like waxing, can be quite painful due to the nerve that's connected to the hair root.

Our laser machine has a cooling tip (say goodbye to sloppy ultrsound gel!), which helps keep the skin cool with the heat associated with laser treatment but you will feel some form of discomfort where there is hair being targeted. With areas with no hair, there won't be any pain!

How does laser treatment work?

The laser targets the hair shaft beneath your skin and gradually heats it with light, destroying the hair root. It only targets the darker shaft, not the skin around it which is why hair with very little to no pigment is not suitable for laser treatment services.

You will find the treatment most effective with hair that that is thicker and coarser as the light uses the hair as a conduit to reach the root. That said, our SharpLight system is very effective with various types of hair and skin colour combinations!

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How do I prepare for my laser treatment appointment?

You should wait at least 6 weeks from your last wax treatment as your hair needs to be at its full hair cycle. You should also not be sun burned, undergoing tanning sessions or else the treatment cannot be performed.

You should shave at least 12 to 24 hours before your appointment. The targeted areas will be checked to ensure a thorough shaving has been completed. It is highly recommended to take photos before your service and prepare the treated area by shaving/trimming thoroughly to avoid incuring additional costs.

If shaving services is expected, please ensure you notify at the time of booking so sufficient time is added to your appointment. Failure to do so and you may not be able to complete your laser treatment in the time that's been secured for you.

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PLEASE NOTE: THERE IS AN ADDITIONAL SERVICE CHARGE FOR SHAVING SERVICES IF NEEDED TO PREPARE FOR THE LASER TREATMENT APPOINTMENTS

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How long should I book between sessions?

You should wait AT LEAST 4 - 8 weeks between appointments and continue with this frequency for at least 6 months to ensure all hair is treated in all stages of hair growth (you need a full hair cycle to ensure the most effective treatment).

How many sessions will I need?

It is difficult to confirm exactly how many sessions it will take to eliminate hair as there's a number of different factors.

However, industry standard is typically 10 to 12+ sessions (or more), where our SharpLight equipment has been extremely effective with only 4 to 8 sessions, which makes for one of the most cost-effective laser treatments around while giving you the expected results sooner! Just keep in mind that results do vary from client to client, so unfortunately, we're unable to provide a specific amount of sessions you may require given the many factors involved.

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How long will the laser treatment take?

Laser treatment appointments takes 3 to 4 times longer than waxing services. For example, a FULL Front, FULL Back or FULL Brozilian, each take 20 mins to wax, however, laser treatment may take over 1 hour to perform. When performing many areas, it is not uncommon to be in a treatment for several hours!

MAIR Care Inc. takes extra care to ensure each session is utilized efficiently, overlapping areas to ensure every inch is targeted. This tedious process takes time and patience but as mentioned above, will help to reduce the amount of sessions needed to be hair-free!

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Are there any side effects?

You may experiene rednes, swelling (like welts or hives) and even some burns. Redness and swelling tends to go away in a few hours but burns are only minor and will heal very quickly (a week or two).

Burns tend occur where there is little muscle or tissue between the skin and bone (shins, chins and hips are common areas because of their boney nature). Aloe and Polysporin (with anti-itch properties) are excellent to accelerate the healing process.

If any burns occur, you should advise at your next treatment so the settings could be properly adjusted to mitigate these sensitive areas

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What areas can be treated with laser?

All skin surfaces can be treated with laser (except sunburned skin) but must be careful when doing laser treatments around the eyes because of the sheer intensity of the laser equipment.

Will there be any risk in performing brozilians?

As confirmed by the manufacturer, for men, there may be a light and temporary reduction in sperm count (if at all) but are not at risk of any other health factors when performing the laser treatment in these intimate areas. As a matter a fact, these areas are extremely responsive to laser treatment because of the coarseness of the hair and may actually see significant results with even one session!

Can I still get laser hair removal if I am pregnant/breastfeeding?

There are no conclusive studies on laser being safe or unsafe for pregnant or breastfeeding women. If you have any concerns about proceeding with Laser Hair treatment, please consult your doctor before scheduling your first appointment.

Will laser treatment work on blonde, grey or white hair?

Unfortunately, blonde (medium to darker blonde hair will work), grey/white and red hair do not respond well to treatment. Laser hair removal cannot treat these colours as they do not produce any pigment which the laser equipment uses for the treatment. Therefore, the laser will not be able to attract hairs of this colour and will essentially miss them.

However, for these types of hair, you will be an excellent candidate for electrolysis and could get more information on the electrolysis service if you head over to the Electrolysis page!

Can I get laser treatment over my tattoos?

Unfortunately, laser hair treatment cannot be performed over tattoos. If you would like to remove hair in these areas (adjacent to laser treated areas), we recommend you perform waxing or electrolysis for these areas.

If you're looking for a more permanent solution, then definitely try our highly effective Silhouet-Tone 7D Sequential electrolysis machine with the power of 6.778mhz frequency--your hair doesn't stand a chance!

What aftercare procedures are required?

You should avoid long exposure to the sun and do not use any tanning beds following your service for at least 2 weeks after the service. If you will be exposed to the sun, its highly recommended that you use waterproof SPF60 and reapply as needed as your skin is more susceptible to burns following laser hair treatment.

Is laser treatment permanent?

We have had exceptional success with our laser treatment services! While we can help to reduce and eliminate hair, hair sometimes grows back due to hormones or dormant hair follicles or just having very thick and aggressive growing hair. It's recommended to perform annual touch up services should the need arise to ensure hair-free skin.

For any stubborn hair, we recommend moving to electrolysis which is a proven way to permanently remove hair. You can get more information on the electrolysis service if you head over to the Electrolysis page!

What service is best suited for me given my hair density, colour, pain threshold and budget?

If you're unsure of which service suits your current hair growth and future goals, perhaps take our MAIR Care Inc. Quiz to help you select which service is best suited for you!

However, your medical esthetician is always available to help you decide by discussing during your FREE consultation.

‍

Take the quiz

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What causes unwanted hair?

Causes are, normal (puberty, pregnancy, and menopause) and abnormal hormonal changes (malfunctioning endocrine glands), due to genetic predisposition or to an acquired endocrine illness which effects the normal hormonal balance within the body.

Some surgical procedures e.g.; oophorectomy and medications e.g.; steroids and birth control pills, shock, stress, and eating disorders can also effect the normal hormonal balance in the body. Some temporary hair removal methods can also stimulate and accelerate unwanted hair growth.

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What are the three methods most commonly used in electrolysis?

Electrolysis – uses a galvanic current (direct current) causing a chemical destruction of the hair follicles’ target area.
Thermolysis – uses a high frequency current (alternating current) coagulating or desiccating the target area.
Blend (Electrolysis + Thermolysis) – uses galvanic and high frequency currents, these currents used sequentially or together enhance the effects of each other to destroy the target area.

Is electrolysis safe?

Yes! Many individuals are recommended to us through their doctor or dermatologist.

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How do I know if the electrolysis treatment is being performed properly?

Insertion of the filament: When being inserted into the hair follicle, you should not feel it.
You will feel a heat sensation.
When the hair is being coagulated, the hair will slide out of the follicle easily. There should not be any tugging involved whatsoever.

Does electrolysis hurt?

Each individual’s pain tolerance level varies. It is a minor discomfort to some while others are able to sleep during treatment.

Will there be any permanent damage to my skin?

There should be absolutely no permanent damage to the skins’ surface, if you are receiving treatment from a well trained, competent electrologist.

Can hairs be removed from a mole?

Yes, but only with the written consent of your physician.

What is hair seems to return while I'm being treated?

In the area(s) being treated, all of the hairs to be treated do not grow all at one time. Hair grows in a 12 week cycle, where the hairs growing in will be ones that had not yet appeared in previous treatments. Sometimes several treatments to the same hairs will be required to get them back to the langua (fine) stage.

Some people cannot expect to see fast results depending on what they have done to manipulate their hair, for example waxing and tweezing, which can cause the hair to become deeply rooted and coarser than usual, and can sometimes remain dormant in the follicle for up to 3 months.

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Are treatments available for Transgender clients?

Yes! MAIR Care Inc. electrologists specialize in transgender clients is LGBQT2S+ friendly and provide a safe and discreet environment for clients in the LGBQT2S+ community.

Do not be afraid to pick up the phone and discuss with one of our certified members about removing your facial or body hair as we have many long standing transgender clients. We are fully aware of your hair removal goals and will work patiently to provide a tailored treatment plan that will address your specific concerns, and fit your budget.

We respect you, your choices and your privacy as we do with all of all of our clients.

What is Moluscum Pendulum (Skin Tag)?

Skin tag is a small benign soft growth that protrudes from the surrounding skin. Skin tags can vary in appearance. They can be raised or somewhat flat and they are usually flesh color. You usually find skin tags or moluscum pendulum in friction area like the armpits, chest, and groin area. Skin tags are also found on eyelids. But they cannot be removed in that area because of the closeness to the eyes.

How does Thermocoagulation work?

Thermocoagulation is a treatment that uses high-frequency current. It’s effects is based on heat. Heat is used to coagulate blood capillaries or skin anomalies. The current is restricted to the target area. Thus making sure that the tissue damage caused by the thermocoagulation is limited. Its non-invasive process makes it a popular alternative to other options.

What is Thermocoagulation?

Thermocoagulation is the treatment or removal of unwanted skin imperfections or anomalies:

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Skin tags
Ruby points
Telangectasia (Dialated Capillaries)
Milia
Cholesterol deposit
Stellar angioma (spider veins)
Dermatosis Papulosa Nigra

Appointments